You can always contact us for any return question at ieshiadillard@infinitescentshomeandbeautyco.com.
At Infinite Scents H&B, we take pride in creating high-quality, plant-based body care and skincare products. Due to the nature of our products and for sanitary reasons, we do not accept returns or exchanges on any body care, skincare, or personal hygiene items once they have been purchased.
Because we value your health and safety, all of our products are considered personal care items and cannot be resold or restocked once they leave our facility. This ensures that every product you receive is fresh, untouched, and of the highest quality.
We know that things can happen in transit! If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery with photos of the product and packaging. We will work with you to resolve the issue, whether that means sending a replacement or providing store credit.
Due to the fast processing of orders, we are unable to guarantee cancellations or changes once an order has been placed. If you need to update your shipping address, please reach out immediately at ieshiadillard@infinitescentshomeandbeautyco.com, and we’ll do our best to accommodate before your order ships.
Please be sure to review your cart carefully before checking out, as all sales are final. If you have any questions about a product, feel free to contact us before purchasing—we’re happy to help you find the right product for your skin and body care needs!
If you have any further questions, feel free to reach out to us at ieshiadillard@infinitescentshomeandbeautyco.com. Thank you for choosing Infinite Scents H&B!
